Contact Us

Whether you have a question about an order, need a little help choosing a collection, or just want to get in touch, we’d love to hear from you.

Get in touch

Email: willowandwingscraft@hotmail.com

We aim to respond to messages within 1–2 working days.

If you’re contacting us about an existing order, please include your order number so we can find it quickly.

Returns & order problems

If you need help with a return, damaged item, missing parcel or anything else relating to an order, please contact us before sending anything back.

You can also find more information on our Returns & Refunds and Delivery Information pages.

Business details

Willow & Wings Craft
Proprietor: Jessica Moule
Business address: 11a Fore Street, Tiverton, Devon, EX16 6LN
United Kingdom

A little note from Willow & Wings

Willow & Wings is a small independent business, so when you get in touch, you’re speaking to a real person — not a huge customer service department.

We’ll always do our best to help and make things right.